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Service Administrator

Location: Exeter, Devon, England
Type: Permanent
Salary: GBP18000 - 20000 per Annum
Benefits: Immediate Start
Job Ref: JCAF000733
Posted: 20/07/2021Apply Now

Job Description

Service Administrator - Exeter - £18k - £20k doe. Immediate Start. 28 days holidays, Off Street Parking.

To work with the Service Supervisor (Line Manager) in a very busy Service department. This role is varied, no 2 days are the same and keeps you on your toes. This role would suit someone who is confident, has excellent people skills, strong communicator (written & verbal) as dealing with Customers and Engineers, reacting quickly to ever changing customer needs. Have the ability to prioritise and can think on their feet. Will train on the In House system and will be using, Word, Excel & Outlook.

The role consists of the following:

•         Assist the Service Supervisor with engineer scheduling including routine visits, emergency callouts, installations and remedial works

•         Ensure all Client Account Administration is accurate and up to date

•         Producing Service Quotations/Contracts for new customers

•         Producing Remedial Works Quotations

•         Possibility of producing Quotations for Sales department as needed.

•         Accurate Stock Transfers onto our software system after Engineers have collected stock

•         Administration of the On Call Rota

•         General Correspondence:

•         Confirmation letters/emails of either new Service Agreements or Cancellations

•         Overdue services/access letters/emails

•         Answering General Customer Queries

•         Any other ad hoc requirements as requested

 

Please call Jackie Carson to find out more on 01392 340195 or email your CV to jackiec@wiseemployment.co.uk

Apply Now